Effective Date: 11th November 2023
https://kenonlinestore.com/ is an online platform created by company: KEN ONLINE STORE (003483817-U).
By accessing or using our Product, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions.
Website https://kenonlinestore.com/ is an online Digital Platform for purchasing games cards, gift cards, or direct top-up.
By using https://kenonlinestore.com/ platform, you acknowledge and accept that your usage of the Platform (or any of them) shall be governed by these Terms of Use and any other specific rules, procedures, terms and conditions for the products, services or facilities offered as determined or as may be amended by KEN ONLINE STORE.
All term will be change from time-to-time at its absolute discretion. Your acceptance of these terms of use shall constitute a legally binding agreement between Company (KEN ONLINE STORE) and Platform user.
Taking into account that you agree to these terms of use and your continued compliance and compliance with these terms of use, we provide buyer rights at any issue of product damage. But if you as a reseller in the same industry, we will only take responsibility between us (KEN ONLINE STORE) and you. Please do not push the dealer's responsibility to our platform. If it affects our goodwill, we will take legal action
You shall not, and agree and undertake to KEN ONLINE STORE not to:
1. use the Platform or the Services to conduct any fraudulent, immoral, illegal activities or such activities that may infringe the intellectual property rights of third parties or obtain any advantage, benefit or secret profit from any third party;
2. we want the rating system to be fairly protected. Please do not do any action that may disrupt or manipulate the feedback or rating system such as create a new user to create a fake rating, unauthorized advertising, promotional materials, ‘junk mails’, ‘spam’, ‘chain letters’, ‘pyramid schemes’ or any other unauthorized form of solicitation;
3. attempt to decompile, reverse engineer, disassemble or hack the Services (or any portion thereof), or to defeat or overcome any encryption technology or security measures implemented by us with respect to the Services and/or data transmitted, processed or stored by us;
4. upload, email, post, transmit or otherwise make available any material that contains software viruses, worms, Trojan-horses or any other computer code, routines, files or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;
5. interfere with, manipulate or disrupt the Services or servers or networks connected to the Services or any other use and enjoyment of the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Platform;
6. take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, or impair the Services or the servers or networks connected to the Services;
7. use the Services to intentionally or unintentionally violate any applicable local, state, national or international law, rule, regulation, code, directive, guideline or policy including, without limitation, laws and requirements (whether or not having the force of law) relating to anti-fraud, anti-money laundering, counter-terrorism, unlawful proceeds and anti-corruption;
8. use the Services in violation of or to circumvent any sanctions or embargo administered or laws enforced;
9. directly or indirectly recruit and/or poach any customers obtained from the usage of the Platform.
By making and confirming any order and/or purchase for any goods, products, and/or service on the Platform, you give your acceptance of and consent to these Terms of Sale. Your acceptance of these Terms of Sale shall constitute a legally binding agreement.
1. Introduction.
2. We can change the price of the product without your permission.
3. The products on the platform are not at the original price. Completing the paid purchase means that you have agreed to our product price and value.
4. Any child under the legal age, please be accompanied by a supervisor before purchasing our products.
1. All Items purchased on the Platform, whether in the form of CD Key, Gift Card, Games Card, Game Credit(Direct Top-up), Prepaid Card, are neither refundable nor exchangeable.
2. However, refund or exchange request in exceptional cases will be considered if the Item purchased is found to be faulty or damaged or not usable. Once the Item purchased is found to be faulty or damaged client can contact our customer service support to get fully refund or to exchange a new goods.
3. The after-sales of the product is only applicable during the guarantee period provided by us (24hours).
4. Direct top-up service should be direct reload into your games account. But if the system goes wrong during the reload service is processing, and this makes you unable to receive your credit, we will help buyer to make a report to such games company to receive back your credit. Not refundable if the credit have successful credited within 14 days. We will allow our client to have a full refund if we cannot help our client get in touch with games company within 14 days.
5. If buyer provides the wrong information for Direct Top-up, once the Top-up has been complete the buyer should request transaction record and contact with games customer service. Every sale is final and there will be no refund provided.
By using KEN ONLINE STORE, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
b. Top-Up Transactions: All digital top-up transactions are subject to the terms outlined in our Privacy Policy, including the no-refund policy.
You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account.
All content on https://kenonlinestore.com created by Company (KEN ONLINE STORE), including logos, trademarks, and text, is the property of KEN ONLINE STORE and is protected by intellectual property laws.
a. KEN ONLINE STORE is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services.
b. In no event shall KEN ONLINE STORE's total liability exceed the amount paid by you for the digital top-up transaction.
KEN ONLINE STORE reserves the right to terminate or suspend your account at any time without notice if you violate these Terms and Conditions or our Privacy Policy.
This Terms and Conditions is governed by the laws of Malaysia without regard to its conflict of laws provision.
The laws of Malaysia, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using https://kenonlinestore.com/ or contacting us directly, you signify your agreement this Terms and Conditions. If you do not agree to this Terms and Conditions, you should not engage with our website, or use our products.
Continued use of the website, direct engagement with us, or following the posting of changes to this Terms and Conditions that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
KEN ONLINE STORE reserves the right to update these Terms and Conditions. Any changes will be effective upon posting the updated terms on our website.
If you have any questions or concerns regarding this Terms and Condition, please do not hesitate to contact our customer service or send us an email at [contact@kenonlinestore.com]
Thank you for choosing KEN ONLINE STORE for your digital top-up needs.
KEN ONLINE STORE
Email: contact@kenonlinestore.com
Phone: +60196767630