Effective Date: 11th November 2023
https://kenonlinestore.com/ is an online platform created by company: KEN ONLINE STORE (003483817-U).
Thank you for choosing KEN ONLINE STORE for your digital top-up needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you agree to the terms outlined in this policy.
By accessing or using our Product, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions.
All Privacy Policy will be change from time-to-time at its absolute discretion. Your acceptance of these terms of use shall constitute a legally binding agreement between Company (KEN ONLINE STORE) and Platform user.
We collect the following types of information:
1.1 Personal Information:
- Name
- Contact Information (email address, phone number)
1.2 Transaction Information:
- Top-up details
- Transaction history
- Payment details
1.3 Game Details
- Your Games User ID
- Your Games Zone ID
- Your Games Server
- Your Games Region
- Your Games Name
We use the collected information for the following purposes:
2.1 Service Provision
- To process and fulfill your digital top-up requests.
2.2 Communication:
- To provide updates, respond to inquiries, and communicate about your transactions.
2.3 Security:
- To protect against fraud and unauthorized transactions.
2.4 Marketing:
- To send promotional offers, newsletters, and other marketing materials with your consent.
2.5 Legal Reasons:
- We keep your information as long as when we no longer need to use your information and there is no need for us to keep it for future legal or regulatory obligations. [At least 1 Year or Maximum 7 Year]
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in conducting our business, as long as they agree to keep this information confidential.
We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
KEN ONLINE STORE operates on a no-refund policy for digital top-up transactions. Once a transaction is completed, it is considered final. Please review your top-up details carefully before confirming your purchase.
By using our services, you consent to our Privacy Policy.
We reserve the right to update our Privacy Policy. Any changes will be posted on this page.
If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact our customer service or send us an email at [contact@kenonlinestore.com]
This Privacy Policy is governed by the laws of Malaysia without regard to its conflict of laws provision.
The laws of Malaysia, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using https://kenonlinestore.com/ or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our products.
Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
Thank you for trusting KEN ONLINE STORE with your digital top-up needs.
KEN ONLINE STORE
Email: contact@kenonlinestore.com
Phone: +60196767630